Download our remote support tool to allow a technician to securely connect to your computer.
Download Remote Support ToolNothing to install — just run it and share your ID
Keep the file name as it downloads. The name carries our server settings; renaming it will stop it connecting.
How It Works
- Click the download button above
- Run the downloaded file without renaming it (choose “Run anyway” if Windows SmartScreen prompts)
- Share the 9-digit ID with your technician
- Accept the connection when prompted